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Please reach us at if you cannot find an answer to your question.  We are happy to help in any way we can!

Do I need an appointment to meet with you and discuss an order?

An appointment is not necessary to meet with us, however, you are free to do so. Our Rochester office is open Monday thru Friday from 9 am to 4:30 pm and Saturdays 9 to 12.  If these times are not convenient, we will do our best to accommodate your schedule and set up an appointment outside of our office hours.

How much will a monument cost?

Prices vary for each monument that we produce. We try to ensure that our quote includes all the necessary fees, however, prices are subject to change based on circumstances that are out of our control, such as the price of material or changes in regulations. We try to ensure ahead of time that your monument meets the regulations of the cemetery. We try and handle all of the behind the scenes work in order to help make the process less stressful and more simple for you.


Blog post regarding topic:  "Curious About Headstone Prices? A Breakdown from Flat Markers to Uprights"


You might see pricing for online retailers that may catch your eye due to lower pricing, but know that it can cost you more in the end. 

Blog post regarding topic: "Cheap Online Headstones Could Cost You a Lot of Money (and More Grief)"

Do you install monuments all year long?

Winter months can be difficult to install monuments due to the frozen ground, snow, and unpredictable weather. We do not currently install monuments or engrave letters at the cemetery during the winter months, however, we do still engrave and have our showroom open during the winter. We continue to take orders and produce all design-work throughout the winter, then we can finish the installation and engraving of existing monuments once spring comes and the weather is in our favor.

Can my monument get stained by anything?

Be cautious of anything that you put on the monument/memorial as it could ultimately leave a stain, of which we may not be able to remove, such as wax, oil, or wire. Do not place anything on your memorial that could freeze or melt. Do not use any harsh or acidic cleaners on the memorial as it could effect the appearance and texture of the stone which cannot be remedied later. If you choose to try and clean the stone yourself, ensure that the water you use does not have any rust in it. We do provide cleaning and restoration services to stone monuments.

Though granite is strong and resilient, it is still porous. Do not place anything on your memorial that could freeze or melt. Those processes could result in a stain on your stone.


At Granite State Monuments, we provide cleaning and restoration services for stone monuments and memorials. To avoid any uncertainty about cleaning the stone yourself, feel free to ask us about these services. We are happy to assist you!


Blog post related to topic: "Proper Techniques for Cemetery Memorial Maintenance"

How long does it take to create a monument?

Every monument is different and can sometimes be hard to predict the exact time it may take in order to produce a completed monument, mostly due to availability and delivery of material. It can take anywhere from a few weeks to a couple of months to complete, sometimes longer depending on the design and the season. 

Blog post regarding topic: "How Long Before You Can Put A Headstone On A Grave?"

How long does it take to add lettering to an already installed memorial?

Cemetery lettering is typically completed within 3 months from the date it was paid for, largely depending on the weather and season.

What is the payment schedule like?

Customers are welcome to pay in installments if they choose, however, monuments will not be ordered, engraved or installed until the project is paid in full.

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